Customer News / Helpful Hints

    This part of our website is primarily for our present customers.  Here we will keep you informed about
    company news, product enhancements and the latest product version numbers.  The Helpful Hints
    section includes some reminders and tips about using our products and applying them to your
    requirements.

    SportsWare News - March, 2010

    USGA Handicap System Changes for 2010
    Good News - there are no changes to the USGA Handicap System for 2010.

    On-Screen Keyboard for GHM Player Scores Entry Feature
    In case you missed it on our home page, we've added an exciting new usability feature to the Player
    Scores Entry feature of the Golf Handicaps Manager (GHM) Program - an On-Screen Keyboard that allows
    all interaction with the feature to be performed directly on the screen.  See the product's website page for
    details.

    What About Windows 7?
    The good news is that all our products can be used without change on Windows 7.  The other news, which
    is not so good, is that getting to Windows 7 can be a difficult process.  If you presently have Windows Vista
    the upgrade to Windows 7 is simple - all your programs, files and settings are restored automatically
    during installation.  However, if you upgrade from Windows XP your programs are not restored - you have
    to reinstall them from the original CDs (if you can find them and the related product keys) or from the
    Internet if that's where you got them.  Microsoft does provide a free Windows Easy Transfer program to
    restore your files and settings (not your programs), but it requires that you have an external hard drive;
    otherwise you have to copy the files you wish to keep to a USB Flash Drive, CDs or DVDs, then restore
    them from that device and recreate your settings after installation of Windows 7.

    So, a decision to upgrade to Windows 7 is not an easy one if, like most of our customers, you are now
    using Windows XP.  From just the standpoint of our software there's no need to go the Windows 7.  It's up
    to you to decide if Windows 7 provides advantages for your other computer uses.  Either way, you are
    "good to go" with our software.

    New Product - Circlestone Swing Team
    We've added a new product to our Special Events programs.  The Circlestone Swing Team supports an
    exciting wagering event on a Swing Team basis with hole-by-hole wagers that include both team better-
    ball scores and player hole scores.  See the product's website page for details.  To do so, click on
    Products from the left side menu on this page, then Special Events from the next page, and then
    Circlestone Swing Team on the following page.  The price of the program is $200.

    Pari-Mutuel Manager Version W4.0 - Integrated Odds Display, Rosters Feature
    Version W4.0  provides a Race Odds display directly on the Wager Entry Screen versus the separate
    display screen used in previous versions.  You can see the Odds change as you enter wagers and view
    the Odds for any Race via a single mouse click.  Version W4.0 also includes an optional Rosters feature
    with which you can prepare lists of event participants by Race with their associated Post Position numbers
    and print Roster Reports that can be used as the basis for a "Races Program" to assist participants in
    planning their wagers.  When the Rosters feature is used the Event Results reports include the Roster
    Names in addition to the Race and Post Position numbers.

    Customers with Versions W3.6 or later can receive Version W4.0 upon request at no charge.  There is a
    $100 Upgrade Charge for customers with Versions earlier than Version W3.6.

    Pari-Mutuel Manager - Wager Ticket Printing
    Previous versions of our Pari-Mutuel Manager program supported printing of wager tickets during wager
    entry on some Star and Epson receipt printers via a Serial Port (COM Port).  Many current computers do not
    have a COM Port and provide printer connections only via a USB Port.  The current Version W4.0 of the
    program provides support for using any receipt printer that can be configured in the commonly available
    Star or ESC/POS Emulation Modes, regardless of port type.  "Online" wager ticket printing can now be
    done on a wide variety of receipt printers from multiple manufacturers.

    Touch Screen Displays
    All of our Windows-based products support the use of a Touch Screen display.  These displays provide
    the most convenient user interface for the Player Scores Entry feature of the GHM handicap program.

    Bag Tag Labels
    The 8MM Data Tape Labels (2.875" W x .375" H) used the GTM program for Bag Tag Labels are not a
    commonly available label form in office products stores.  The Internet is your best source for these labels.  
    A search for "Data Tape Labels" will yield several companies that sell the labels.  One such company's
    website is at www.InkjetCartridge.com.  The Item Number is MLL-3150R.  Packaging is 100 sheets with
    56 labels per sheet.  The cost is approximately $21 plus shipping.  (We do not supply the labels because
    it is more economical for you to obtain them directly from a label company.)

    Golf Tournament Management (GTM) Program
    We're very pleased that the native-Windows version of GTM has been very well received by our customers.  
    GTM combines the Pairings and Scoring capabilities of our DOS-based GTP/GTS programs into a single
    program.  All of the features that made GTP/GTS industry leaders remain but the ease, flexibility and speed
    with which you can accomplish your tournament tasks are greatly enhanced in the Windows environment.  
    See the Tournament Management page for a detailed description and illustrations.  There is a $300
    Upgrade Charge for current GTP/GTS customers.  The price for new customers is $500.  (Note:  We will
    continue to provide support for the GTP/GTS programs but we encourage users of those programs to
    upgrade to the new and better Windows-based GTM Program.)

    Calling Arkansas and Rhode Island
    These are now the only two states without a SportsWare customer.  We are offering a 20% discount on the
    first software order from each of these states.

    Current Product Versions
    The following are the current version numbers for our products.  "W" indicates native-Windows
    applications.  Others are DOS applications that run under Windows.  You may order new programs and
    program upgrades via Phone, Fax or Email.

    Golf Handicaps Manager (GHM)                                W1.1.0
    Golf Tournament Management Program (GTM)     W3.4
    9-Hole Match-Around                                                   W2.6
    Pari-Mutuel Manager                                                    W4.0
    Callaway Scorekeeper                                                W2.3
    Nassau Round Robin                                                 W1.7
    Circlestone Swing Team                                            W1.0

    Helpful Hints

    GHM Period Initialization
    An important user action that is sometimes forgotten is the initialization of your handicap database at the
    start of a new season.  This action gives you the opportunity to reset a number of items for each player:
    Number of Rounds, Base for Most Improved Golfer, Lowest Round, Dues Paid and Ringer Scores.  Don't
    forget to do Period Initialization at the start of your new season.  The feature is accessed via selection
    from  the System Functions Menu.

    GHM History Database
    This database contains records for all scores posted by all players.  Its primary use is as the base for the
    Course Analysis feature, a feature that provides meaningful information only if scores are entered on a
    hole-by-hole basis.  Therefore, if your scores are not being entered hole by hole we recommend that you
    not maintain a History Database.  If you do, make sure that you reset it at regular intervals.  Some of our
    customers turn on the History Database periodically when they wish to analyze the Handicap Hole Ratings
    of their course and require that scores be entered hole by hole for a limited period of time.

    GTM - Reusable Tournament Slots
    Up to ten tournaments can be maintained concurrently via the ten "slots" on the Tournament Selection
    Screen.  Each of these slots can be reused for a new tournament.  Simply enter a new Tournament Name
    and proceed to provide information for the new event.  Your Player List, new Scoring, etc. will replace the
    old information automatically, but your Tournament Information will be preserved.  Therefore, you don't
    have to re-specify your Course Definition unless it has changed.  However, you should check your Scoring
    Categories to ensure that they are what you want for the new tournament.

    GTM Player List Creation
    GTM provides two ways to create a Player List -- automatically via the Pairings Menu, and on a user-
    supplied basis via the Preparation Menu.  The first method is required if you are doing automated pairings
    or flights to form player groups.  However, if your player groups are preset in terms of who is playing with
    whom, you may find it easier to prepare your Player List via the fill-in-the-blanks screens provided by the
    Player List Create option on the Preparation Menu.

    Don't Lose Your GTM Automated Pairings
    The sequence for doing automated GTM pairings is to select players from your Master List, optionally add
    outside players to the generated Tournament Players List, and then choose the automated Groupings
    and/or Flights options.  However, be aware that each time you return to Player Selection or to the
    Tournament Players List, any previous Groupings/Flights are lost -- the program assumes that you are
    starting over with a revised set of players.  Therefore, if you return to Player Selection or the Tournament
    Players List, be sure to redo your Groupings/Flights.

    GTM Player List Updates
    Once you've formed a Player List via either of the methods described above, you may be faced with the
    frequent situation of last-minute changes.  If these changes are relatively minor and you don't wish to
    disturb the basic pairings of your entire player field, use the Player List Update selection from the
    Preparation Menu to make player substitutions, additions and deletions on a group-by-group basis.  If the
    changes are such that you wish to regroup the entire player field, return to the Pairings Menu to modify your
    Player Selections or Tournament Players List; then redo the automated Groupings/Flights (which will take
    only a few moments).